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Privacy policy
We have written this privacy policy in order to explain to you, in accordance with the requirements set out in the General Data Protection Regulation (Regulation (EU) 2016/679)) (referred to in the following as “GDPR”), what personal data we – Traktionssysteme Austria GmbH – collect about you when you visit our website, how we make use of the data, on what legal basis such data is processed and what choices and rights you have in relation to the processing of this data.
Privacy policies usually sound very technical. This version, however, has been formulated with the intention of describing to you the most important things in as simple and clear a way as possible. Wherever possible, we provide reader-friendly explanations of technical terms. If you still have any questions, we would ask you to follow the links provided to further information on third party websites, or to send us an email. You can find our contact information in section 1.
We occasionally adapt this privacy policy if this is necessary in light of technological changes or changes in the law. The version currently in force is published on our website.
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- Controller
For the purposes of the data processing activities described in this privacy policy, the controller (responsible for data protection under Article 4(7) GDPR) is Traktionssysteme Austria GmbH:
Traktionssysteme Austria GmbH
Brown-Boveri-Straße 1
2351 Wiener Neudorf
Austria
Tel.: +43 2236 8118-0
Fax: +43 2236 8118-237
Email: datenschutz@tsa.at
Our data protection officer can be contacted at datenschutz@tsa.at.
If Traktionssysteme Austria GmbH is jointly responsible with another controller for an individual data processing activity, this will be indicated below in the relevant section.
2. Data processing
2.1. Provision of the website (log files and hosting)
What personal data do we process?
When you visit a website these days, certain information is automatically created and stored, including when you visit this website. We use “website” to mean all of the web pages on our domain, i.e. everything from the welcome page (homepage) to the very last subpage (like this one). We use “domain” to mean, for instance, example.at or sampleexample.com.
Even during your current visit to our website, our web server – which is the computer on which this website is stored – automatically stores the following data
- the complete internet address (URL) of the website you retrieved
- browser, as well as the language and version of the browser software (e.g. Chrome 87)
- the operating system used and its interface (e.g. Windows 10)
- the address (URL) of the page you visited previously (referrer URL) (e.g. https://www.examplesourcepage.com/icamefromhere.html/)
- the host name and IP address of the device from which access is made (e.g. COMPUTERNAME and 194.23.43.121)
- date and time of the request
- time zone difference to Greenwich Mean Time (GMT)
- access status/HTTP status code
- data volume transferred in each case
in files called web server log files.
To illustrate:
For what purpose and on what legal basis do we process your data?
It is necessary for the system to collect and store this data in order to provide you with access to and ensure the functionality of the website. In addition, we need this data to optimize our website and to safeguard the security of our IT systems.
The legal basis for collection of this data and its temporary storage in log files is our overriding legitimate interests in pursuing the purposes described above, as provided for under Article 6(1)(a) GDPR and Section 96 para. 3 of the Telecommunications Act.
How long do we store your data?
This data is stored for two weeks, after which it is automatically deleted.
To whom will your data be transferred?
For the purpose of providing our website, we use the services of a hosting provider which acts as “processor” on our and stores your data on its web server. Our hosting provider is DomainFactory GmbH, Oskar-Messter-Straße 33, 85737 Ismaning, Germany, Tel: 0720 88 00 02, Fax: 0810 1 44 137.
Furthermore, we may pass on your data to authorities and courts, to the extent required by law and permitted under data protection legislation.
Your data will not be transferred to countries outside of the European Economic Area (“third countries”).
Are you under an obligation to provide the data?
You are under neither a statutory nor a contractual obligation to provide your data. However, if we are unable to collect and process the data, we may not be able to provide a fully functioning website.
Sind Sie zur Bereitstellung der Daten verpflichtet?
Es besteht weder eine gesetzliche noch eine vertragliche Pflicht zur Bereitstellung der Daten. Würden wir die Daten aber nicht erheben und verarbeiten, könnten wir keine funktionsfähige Website zur Verfügung stellen.
2.2. Application forms
What personal data do we process?
On our website, individuals have the opportunity to apply for jobs with us online. If you make use of this opportunity to apply for a job with us, we collect the data you have provided to us in the application form. The following personal data will be processed if you have provided it:
- Title
- First name
- Surname
- Address
- Postcode and place
- Telephone number
- Email address
- Information about your desired profession
- Information about your education and training
as well as any other personal data provided with your application (e.g. in cover letters, resumes, references, and correspondence).
For what purpose do we process your data?
We process this data for the purpose of processing your application. In the event that an application is rejected, we will temporarily store the data for the purpose of defending ourselves against any legal claims that may be made against us by the applicant.
On what legal basis do we process your data?
The processing of your data during the application process is lawful on the basis of the consent you gave in the application form in accordance with Article 6(1)(a) GDPR. You can revoke your consent at any time (see section 4 – “Your rights” below).
The storage of data after the rejection of an application in order to defend ourselves against any legal claims that may be made against us by the applicant is lawful for the purpose of pursuing our overriding legitimate interests in documenting the application process and the reasons for not employing an applicant (Article 6(1)(f) GDPR).
How long do we store your data?
As a rule, we retain your data during the application process and after its completion for a period of no more than seven months. The application process is completed as soon as it is established that an offer will not be made to you or that you will not accept an offer made to you.
Furthermore, we retain your data – if need be – for longer if legal claims are asserted in connection with your application. In this case, the personal data will be retained until a final and legally binding decision has been reached in the relevant proceedings.
To whom will your personal data be transferred?
The data you provide in your application will not be passed on to third parties.
Your data will therefore not be transferred to countries outside of the European Economic Area (“third countries”).
Are you under an obligation to provide the data?
You are under neither a statutory nor a contractual obligation to provide data as part of your application. However, we will only be able to process your application if you provide us with the necessary data.
2.3. Cookies and similar tracking technologies
Our website uses cookies to store user-specific data. We explain below what cookies are and why they are used.
What exactly are cookies?
You use a browser whenever you surf the internet. Common browsers include Chrome, Safari, Firefox, Internet Explorer and Microsoft Edge. The majority of websites store small text files in your browser. These files are called cookies.
There is one thing that cannot be denied: Cookies are really useful tools. Almost all websites use cookies. To be precise, they are HTTP cookies, because there are also other types of cookie for other purposes. HTTP cookies are small files stored on your computer by our website. These cookie files are automatically placed in the cookie folder, the “brain” of your browser as it were. A cookie consists of a name and a value. When defining a cookie, one or more attributes must also be specified.
Cookies store certain user data about you, such as language or personal page settings. When you revisit our site, your browser transmits the “user-related” information back to our site. Thanks to cookies, our website knows that your device has already been there before and offers you the settings you are used to. In some browsers, each cookie has its own file, in others such as Firefox all cookies are stored in a single file.
There are first party cookies as well as third party cookies. First party cookies are created directly by our site, whereas third party cookies are created by partner websites (e.g. Google Analytics). Each cookie should be evaluated individually, as each cookie stores different data. A cookie’s expiration period also varies from a few minutes to a few years. Cookies are not software programmes and do not contain viruses, Trojans or other ” malicious software”. Cookies also cannot access information on your computer.
What types of cookie are there?
The question of which cookies we use in particular depends on the services used and is answered in the following sections of the privacy policy. At this point, we would like to briefly discuss the different types of HTTP cookie.
There are basically four different types of cookie:
a) Essential (functionally necessary) cookies
These cookies are necessary to ensure the basic functionality of the website. For example, these cookies are needed when a user places a product in the shopping basket, then continues surfing on other pages and only proceeds to the checkout later on. These cookies ensure that the items placed in the shopping basket do not get deleted even if the user closes the browser window.
b) Functional cookies
These cookies collect information about user behaviour and whether the user has received any error messages. In addition, these cookies are also used to measure the loading time and monitor the behaviour of the website on different browsers.
c) Targeted cookies
These cookies make for a better user experience. For example, locations entered, font sizes or form data are saved.
d) Advertising cookies
These cookies are also known as targeting cookies. They are used to provide advertising tailored to the individual user. This can be very convenient, but also very annoying.
You will be asked which of these types of cookie you would like to allow when you visit our website for the first time. And this decision is, of course, also stored in a cookie.
How can I change my cookie settings or clear cookies?
It is up to you to decide how and whether you want to use cookies.
A cookie banner will be displayed the first time you visit our website, allowing you to decide which cookies should be stored. You can either allow only essential cookies or also other cookies (“external media”). You can also specify in the cookie settings that only certain external media are allowed. Essential cookies are required for the website to function and are therefore also stored regardless of consent.
You can subsequently change your cookie settings at any time by clicking on this link: Change cookie settings
In addition, all popular browsers allow you to configure them to block cookies from being stored at all or to block third party cookies from being stored. If you would like to find out which cookies have been stored in your browser or if you want to change your cookie settings or delete cookies, you can also find the options enabling you to do this in your browser settings:
Chrome: Clear, enable, and manage cookies in Chrome
Safari: Manage cookies and website data in Safari on Mac
Firefox: Clear cookies to remove data that websites have placed on your computer
Internet Explorer: Delete and manage cookies
Microsoft Edge: Delete cookies in Microsoft Edge
If you generally do not want cookies, you can configure your browser in such a way that you are always informed when a cookie is going to be set. In this way, you can decide in each individual case whether or not to allow the cookie. This process varies depending on the browser. The best way is to search for the instructions in Google using the search term “delete cookies in Chrome” or “disable cookies in Chrome” if you use a Chrome browser.
If you have given us your consent for certain cookies and later withdraw this consent, we will no longer store these cookies on your end device when you visit our website in the future. For technical reasons, however, we cannot delete the cookies previously stored with your consent. If you do not want these cookies to be retained, you can delete them manually via your browser settings. All common browsers offer you such an option. Please note that the services concerned – such as Google Maps or YouTube videos – will no longer be available to you on our website if you revoke the consent you have given for them.
2.3.1. Essential (functionally necessary) cookies
What are essential cookies?
Essential cookies are those cookies that are absolutely necessary for us to be able to provide our website to you as well as to ensure basic website functionality, such as saving your cookie settings (it is for this reason that these cookies are often also referred to as “functionally necessary” cookies).
For what purpose do we process your personal data when using essential cookies?
When using essential cookies, we process your personal data so as to be able to provide the basic functionality of our website and the services you have requested and to store your cookie settings temporarily. The specific purpose of each essential cookie we use on our website can be found in the table below.
What data is processed, how long is it stored and to whom and where is it transmitted?
The following essential cookies are used on our website:
| Cookie | Zwecke | Speicherdauer |
|---|---|---|
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Borlabs Cookie |
Stores the settings of visitors selected in the cookie box of Borlabs Cookie |
1 year |
Borlabs Cookie is a functionally necessary cookie provided by Borlabs – Benjamin A. Bornschein, Rübenkamp 32, 22305 Hamburg, Germany, which is used to store your cookie consent. The Borlabs Cookie Plugin ensures that non-essential cookies and embedded content on our website are only used with the consent of website visitors. The software allows us to automatically provide you with a cookie banner when you (first) visit our website, in which you can give your consent for the use of cookies. Borlabs Cookie Plugin places a cookie (“Borlabs Cookie”) on your end device, in which data (cookie lifetime, cookie version, domain and path of the WordPress website, consents, randomly generated visitor ID) is stored. As a result, during the cookie lifetime, you will not be asked for your consent again each time you visit our website. Borlab’s cookie plugin also enables a two-click solution for embedded content (e.g. Google Maps, Youtube) in order to load it only with the consent of the website visitors. Your data is not transmitted to the Borlabs company. For more information on how to change your cookie settings, see above in the section entitled How can I change my cookie settings or delete cookies?.
On what legal basis do we process your data?
The legal basis for processing your personal data when using essential cookies is our overriding legitimate interests (Article 6(1)(f) GDPR, Section 96 para. 3 of the Telecommunications Act). Our legitimate interests consist of providing a fully functioning website and making available the services that have been requested by you, as well as temporarily storing your cookie settings.
Are you under an obligation to provide the data?
You are under neither a statutory nor a contractual obligation to provide your data. However, if we are unable to collect and process the data, we may not be able to provide a fully functioning website.
2.3.2. Non-essential cookies and social media plugins
What are non-essential cookies?
Non-essential cookies are not strictly necessary to ensure the functionality of our website. We therefore only use these cookies with your consent. The individual cookies we store on your end device with your consent when you visit our website are described below.
What are social media plugins?
We embed elements from social media services into our website in order to display images, videos and texts. When you visit pages that display these elements, data is transmitted from your browser to the respective social media service and stored there. We have no access to this data. The individual social media plugins that we embed on your end device with your consent when you visit our website are described below.
On what legal basis do we process your data?
The legal basis for processing your personal data by means of the non-essential cookies described in sections 2.4.2.1 to 2.4.2.6 below is your consent pursuant to Section 96 para. 3 of the Telecommunications Act in conjunction with Article 6(1)(a) GDPR. We only use non-essential cookies and social plugins if you have given your consent to the use of these services and the associated processing of your personal data.
You can revoke your consent at any time (see details above in the section entitled How can I change my cookie settings or delete cookies?).
Are you under an obligation to provide the data?
You are under neither a statutory nor a contractual obligation to provide your data. However, if you do not give your consent to data processing, we cannot use the tools described below and cannot provide you with the services in question.
Sind Sie zur Bereitstellung der Daten verpflichtet?
Es besteht weder eine gesetzliche noch eine vertragliche Pflicht zur Bereitstellung der Daten. Wenn Sie mit der Datenverarbeitung nicht einverstanden sind, können wir die im Folgenden beschriebenen Tools allerdings nicht einsetzen und Ihnen die jeweiligen Dienste nicht zur Verfügung stellen.
2.3.2.1. Google
On our website we use various services provided by Google Ireland Limited, Gordon House, Barrow Street Dublin 4, Ireland, subject to your consent. The Google services we use on our website are described in detail below. Personal data relating to you is collected when Google services are used.
Where is your data stored?
When using Google’s services, certain personal data is transmitted to Google Ireland Limited. Google also has servers located in the United States. For this reason, your data may also be stored in the United States. You can find out exactly where Google’s data centres are located here: https://www.google.com/about/datacenters/locations/. The data transfer is made on the basis of EU standard contractual clauses.
How long will my data be stored?
Google stores some data for a specified period. Google only offers the option of manually deleting other data. What is more, the company also anonymizes information (such as advertising data) recorded in server logs by deleting part of the IP address and cookie information after nine and 18 months respectively. For details, please consult the tables in the sub-sections below.
If you would like to learn more about data processing by Google, please see Google’s privacy policy, available at https://policies.google.com/privacy?hl=en.
2.3.2.1.1. Google Maps
On our website we use the Google Maps service provided by Google Ireland Limited. Google Maps allows us to display locations better, thus enabling us to tailor our service to your needs. When using Google Maps, data is transmitted to Google and stored on Google servers.
What is Google Maps?
Google Maps is an internet mapping service provided by Google. It allows you to search online for exact locations in cities, places of interest, accommodation or businesses on a PC, tablet or in an app. If businesses are represented on Google My Business, further information about the company is displayed in addition to the location. To provide directions to an address, sections of a map showing a location can be integrated into a website using HTML code. Google Maps shows the earth’s surface as a street map or as an aerial or satellite image. Extremely accurate depictions are possible thanks to the Street View images and the high-quality satellite images.
Why do we use Google Maps on our website?
We make every effort on this site to ensure that the time you spend on our website is both useful and meaningful. By integrating Google Maps, we are able to provide you with the most important information about various locations. You can see at a glance where our headquarters are located. The directions always show you the best or fastest route available. You can call up the directions for travel to the destination by car, public transport, on foot or by bicycle. For us, providing Google Maps is part of our customer service.
What data is stored when using Google Maps?
In order for Google Maps to provide a comprehensive service, the company must collect and store data about you. This includes the search terms you enter, your IP address and also latitude and longitude coordinates. If you use the route planner function, the start address you enter is also stored. However, the storage of this data takes place on the Google Maps website. Since we have integrated Google Maps into our website, Google sets at least one cookie (name: NID) in your browser. This cookie stores data about your user behaviour. Google uses this data primarily to optimise its own services and with a view to providing you with individual, personalised advertising.
The following cookie is set in your browser due to the integration of Google Maps:
| Cookie | Purposes | Storage period | Recipient |
|---|---|---|---|
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NID |
Stores Google search queries and interactions with advertisements, displays personalised advertisements, distinguishes between users |
6 months |
Google Ireland Limited |
2.3.2.1.2. Google Analytics
On our website we use the analysis tracking tool Google Analytics (GA) provided by Google Ireland Limited. Google Analytics collects data about your activities on our website. For example, when you click on a link, a record of this activity is stored in a cookie and sent to Google Analytics. The reports we receive from Google Analytics help us to customise our website and service to better meet your needs. In the following, we will go into more detail about this tracking tool and, in particular, inform you about what data is stored and how you can prevent this.
We have concluded a direct customer agreement with Google for the use of Google Analytics by accepting the “Data Processing Terms” for Google Analytics. You can find out more about the data processing terms for Google Analytics here: https://support.google.com/analytics/answer/3379636?hl=en&utm_id=ad.
What is Google Analytics?
Google Analytics is a tracking tool used to analyse traffic to our website. In order for Google Analytics to work, a tracking code is built into the code of our website. When you visit our website, this code makes a record of your various actions on our website. As soon as you leave our website, this data is sent to the Google Analytics server and stored there.
Google processes the data and we receive reports on your user behaviour. These reports may include, but are not limited to, the following:
- Audience reports: Audience reports help us get to know our users better and establish more precisely who is interested in our services.
- Advertising reports: Advertising reports make it easier for us to analyse and improve our online advertising.
- Acquisition reports: Acquisition reports provide us with helpful information about how to attract more people to our service.
- Behaviour reports: These reports tell us how you interact with our website. We can track the path you take on our site and which links you click on.
- Conversion reports: Conversion is the term used to describe a process in which you take a desired action as a result of a marketing message. For example, when you go from being just a visitor to a website to being a buyer or to subscribing to a newsletter. These reports help us learn more about how our marketing efforts are working for you. This is how we want to increase our conversion rate.
- Real-time reports: Real-time reports tell us immediately what is happening on our website. For example, we can see how many users are currently reading this text.
Why do we use Google Analytics on our website?
Our goal with this website is clear: we want to offer you the best possible service. The statistics and data from Google Analytics help us achieve this goal.
The statistically analysed data gives us a clear picture of the strengths and weaknesses of our website. On the one hand, we can optimise our site so that those who are interested can more easily find us on Google. On the other, the data helps us to better understand you as a visitor. In this way we know exactly what we need to improve on our website to provide you with the best possible service. The data also helps us to conduct advertising and marketing in a more individual and cost-effective way. After all, it only makes sense to show our products and services to people who are interested in them.
What data is stored when using Google Analytics?
Google Analytics uses a tracking code to create a random and unique ID that is linked to your browser cookie. This is how Google Analytics recognises you as a new user. The next time you visit our site, you will be recognised as a “returning” user. All data collected is stored together with this user ID. This is how it is possible to evaluate pseudonymous user profiles in the first place.
Your interactions on our website are measured through identifiers such as cookies and app instance IDs. Interactions are all types of action you perform on our website. If you also use other Google systems (such as a Google account), data generated via Google Analytics may be linked to third party cookies.
The following cookies are used by Google Analytics:
| Cookie | Purposes | Storage period | Google Ireland Limited |
|---|---|---|---|
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_ga |
Stores user IDs, distinguishes between website visitors |
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Google Ireland Limited |
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_gid |
Distinguishes between website visitors |
24 hours |
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_gat_gtag_ UA _property-id |
Lowers the request rate |
1 minute |
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AMP_TOKEN |
Retrieves a user ID from the AMP client ID service |
up to one year |
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__utma |
Stores your behaviour on our website, measures the performance of our website |
2 years |
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__utmt |
Restricts the request rate |
10 minutes |
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__utmb |
Determines new sessions |
30 minutes |
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__utmc |
Establishes new sessions for returning visitors |
Until the browser is closed (for the duration of the session) |
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__utmz |
Identifies and stores the source of visitor traffic to our website |
6 months |
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__utmv |
Stores custom user data |
2 years |
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Here we show you an overview of the most important data collected when using Google Analytics:
- Heatmaps: Google creates so-called heatmaps. Heatmaps allow us to see exactly those areas that you click on. This gives us information about where you are “on the move” on our site.
- Session duration: Google uses the term “session duration” to refer to the time you spend on our site without leaving the site. If you have been inactive for 20 minutes, the session ends automatically.
- Bounce rate: The term “bounce” refers to a situation where a user views only one page on our website and then leaves our website again.
- Account creation: Google Analytics collects this data when you create an account on our website or place an order.
- IP address: The IP address is only shown in abbreviated form so that it is not possible to make a clear attribution.
- Location: The IP address can be used to determine the country and your approximate location. This process is also referred to as IP location determination.
- Technical information: Technical information may include your browser type, internet service provider or screen resolution.
- Source: Of course, we and/or Google Analytics are also interested in knowing which website or which advertisements brought you to our site.
Other data includes contact details, any ratings, the playing of media (e.g. when you play a video via our site), the sharing of content via social media or the adding of content to your favourites.
Which features of Google Analytics do we use?
- IP anonymization
We have implemented Google Analytics IP address anonymization on this website. This feature was developed by Google to enable websites to comply with the applicable data protection regulations and recommendations of local data protection authorities if they prohibit the storage of full IP addresses. The anonymization or masking of the IP address takes place as soon as the IP address arrives in the Google Analytics data collection network and before any storage or processing of the data takes place. More information on IP anonymization can be found at https://support.google.com/analytics/answer/2763052?hl=en.
- Demographics and interests reporting
We have enabled advertising reporting features in Google Analytics. Demographics and interests reports contain information on age, gender and interests. These reports allow us to form a better picture of our users – without being able to assign this data to individual persons. You can find out more about Advertising Features at https://support.google.com/analytics/answer/3450482?hl=en&utm_id=ad.
You can check the box under “Advertising settings” at https://adssettings.google.com/authenticated to stop the activities and information relating to your Google account from being used.
- Google Signals
We have activated Google Signals in Google Analytics. This updates existing Google Analytics features (advertising reports, remarketing, cross-device reports, and demographics and interests reporting) in order to get aggregated and anonymised data about you, provided that you have given permission for personalised ads in your Google account.
This is special because it provides cross-device tracking. In other words, your data can be analysed across multiple devices. By activating Google Signals, data is collected and associated with the Google account. Google can thus recognise, for example, if you view a product on our website using a smart phone and only buy the product later on a laptop. Thanks to the activation of Google Signals, we can launch cross-device remarketing campaigns that would otherwise not be possible in this way. Remarketing means that we can also show you our range of products on other websites.
In Google Analytics, Google Signals also collects other visitor data such as location, search history, YouTube history and data about your actions on our website. We receive better advertising reports and more useful information about your interests and demographics from Google as a result. This includes your age, which language you speak, where you live or your gender. Social criteria such as your profession, marital status or income are also added. All these characteristics help Google Analytics to define groups of people or target groups.
These reports also help us to better assess your behaviour, wishes and interests. We can thus optimise and tailor our services and products to meet your needs. This data expires by default after 26 months. Please note that this data collection only takes place if you have given permission for personalised ads in your Google Account. It is always aggregated and anonymous data, never data of individual persons. You can manage and even delete this data in your Google Account.
How long is the data stored?
Google Analytics uses a standard retention period of 26 months for your user data, after which it will be deleted. However, we have the option of choosing the retention period for user data ourselves. There are five options available to us for this:
- Deletion after 14 months
- Deletion after 26 months
- Deletion after 38 months
- Deletion after 50 months
- No automatic deletion
Once the specified period has expired, the data is deleted once a month. This retention period applies to your data associated with cookies, user recognition and advertising IDs (e.g. DoubleClick domain cookies). Reporting results are based on aggregated data and are stored separately from user data. Aggregated data is where individual pieces of data are merged together to form a larger unit.
If you would like to learn more about Google Analytics, we recommend these two links: https://marketingplatform.google.com/about/analytics/terms/us/ and https://support.google.com/analytics/answer/6004245?hl=en.
Wenn Sie mehr über Google Analytics erfahren wollen, empfehlen wir diese beiden Links: http://www.google.com/analytics/terms/de.html und https://support.google.com/analytics/answer/6004245?hl=de.
2.3.2.1.2. Google reCAPTCHA
Our primary objective is to secure and protect our website in the best possible way both for you and for us. To achieve this objective, we use Google reCAPTCHA provided by Google Ireland Limited.
Using reCAPTCHA, we can verify that you are a real person of flesh and blood and not a robot or other malicious software that sends out spam. We understand spam to be any unsolicited information sent to us electronically. The classic CAPTCHAS usually required you to solve text or picture puzzles. With reCAPTCHA from Google, we usually do not have to bother you with such puzzles. In most cases, it is sufficient for you to simply tick the box and confirm that you are not a bot. With the new Invisible reCAPTCHA version, you do not even have to check the box.
What is reCAPTCHA?
reCAPTCHA is a free captcha service provided by Google that protects websites from malicious software and abusive activities by non-human visitors. This service is most commonly used when filling out forms on the internet. A captcha service is a type of automatic Turing test designed to ensure that an action on the internet is performed by a human and not a bot. In the classic Turing test (named after the computer scientist Alan Turing), a human determines the distinction between a bot and a human. With captchas, this task is also performed by the computer or a computer program. Classic captchas work with small tasks that are easy for humans to solve, but present considerable difficulties for machines. With reCAPTCHA, you no longer have to actively solve puzzles. The tool uses modern risk techniques to distinguish humans from bots. All you need to do is tick the “I am not a robot” box, and even that is no longer necessary in the case of Invisible reCAPTCHA. With reCAPTCHA, a JavaScript element is integrated into the source code and then the tool runs in the background and analyses your user behaviour. The software calculates a so-called captcha score on the basis of these user actions. Google uses this score to calculate how likely you are to be a human before you enter the captcha. reCAPTCHA or captchas in general are always used when bots could manipulate or abuse certain actions (such as registrations, surveys, etc.).
Why do we use reCAPTCHA on our website?
We only want to welcome real people on our site. Bots or malicious software of any kind can safely stay at home. That is why we pull out all the stops to protect ourselves and offer the best possible user experience for you. For this reason, we use Google reCAPTCHA from Google. This way we can be pretty sure that we remain a “bot-free” website. By using reCAPTCHA, data is transmitted to Google to determine whether you are a real person. reCAPTCHA therefore serves to ensure the security of our website and, by extension, your own security. For example, without reCAPTCHA a bot could register as many email addresses as possible during registration in order to “spam” forums or blogs with unwanted advertising content. We can avoid such bot attacks by using reCAPTCHA.
What data is stored by reCAPTCHA?
reCAPTCHA collects personal data from users to determine whether any actions taken on our website originate from real people. This means that the IP address and other data required by Google for the reCAPTCHA service may be sent to Google. IP addresses are generally shortened beforehand within the member states of the EU or other signatories to the Agreement on the European Economic Area before the data ends up on a server in the United States. The IP address is not combined with other data from Google unless you are logged into your Google account while using reCAPTCHA. First, the reCAPTCHA algorithm checks whether Google cookies from other Google services (YouTube, Gmail, etc.) have already been placed on your browser. Then, reCAPTCHA sets an additional cookie in your browser and captures a snapshot of your browser window.
The following browser and user data is processed when using reCAPTCHA.
- Referrer URL (the address of the page from which the visitor came)
- IP address (e.g. 256.123.123.1)
- Information about the operating system (the software that enables your computer to operate Common operating systems include Windows, Mac OS X or Linux)
- Cookies (small text files that store data in your browser)
- Mouse and keyboard behaviour (every action you perform with the mouse or keyboard is stored)
- Date and language settings (which language or date you have preset on your PC is saved)
- All JavaScript objects (JavaScript is a programming language that allows websites to adapt to the user)
- Screen resolution (shows how many pixels the image consists of)
It is undisputed that Google uses and analyses this data even before you click on the “I am not a robot” box. The invisible reCAPTCHA version does not even require you to tick a box as the whole recognition process runs in the background.
| Cookie | Purposes | Storage period | Recipient |
|---|---|---|---|
|
IDE |
Stores the user's interactions with advertisements, measures advertising effectiveness, optimises advertising measures |
1 year |
Google Ireland Limited |
|
1P_JAR |
Analyses website usage, measures conversions, distinguishes between users for personalised advertising |
1 month |
|
|
ANID |
Advertising cookie |
9 Monate |
|
|
CONSENT |
Stores consent granted to use Google services, distinguishes between users, website security |
19 years |
|
|
NID |
Stores Google search queries and interactions with advertisements, distinguishes between users, customises ads to your Google searches |
6 months |
|
|
DV |
Collects information, distinguishes between users |
10 minutes |
|
As a general rule, the IP address that your browser transmits to Google is not merged with other Google data from other Google services. However, the data will be merged if you are logged into your Google account while you are using the reCAPTCHA plugin. Google’s data protection regulations that differ from the above apply.
2.3.2.2. YouTube
On our website we use services provided by YouTube, LLC, 901 Cherry Ave, San Bruno, CA 94066, USA, subject to your consent. YouTube is a video portal that has been a subsidiary of Google since 2006. The provider of all data processing in Europe is Google Ireland Limited (Gordon House, Barrow Street Dublin 4, Ireland).
Where is your data stored?
When using YouTube’s services, certain personal data is transmitted to Google Ireland Limited. Google also has servers located in the United States. For this reason, your data will also be stored in the United States. The data transfer is made on the basis of EU standard contractual clauses. You can find out exactly where Google’s data centres are located here: https://www.google.com/about/datacenters/locations/.
On YouTube, users can watch, rate, comment on and upload videos themselves free of charge. In recent years, YouTube has grown to become one of the most important social media channels in the world.
2.3.2.2.1. Youtube videos
We have embedded YouTube videos in our website. This allows us to present interesting videos directly on our site.
In order for us to display videos on our website, YouTube provides a code snippet that we have incorporated into our site. When you call up a page on our website that has an embedded a YouTube video, your browser automatically connects to the YouTube or Google servers. By connecting to these servers, various data (depending on the settings used) is transferred to Google Ireland Limited.
Why do we use YouTube videos on our website?
YouTube is the video platform with the most visitors and the best content. We strive to offer you the best possible user experience on our website. And of course, we can’t do this without also offering interesting videos. With the help of our embedded videos, we provide you with further helpful content in addition to our texts and images. The embedded videos also make our website easier to find when a person uses the Google search engine. In addition, when we run ads through Google Ads, the data we collect allows Google to show those ads only to people who are interested in what we have to offer.
What data is stored by YouTube?
As soon as you visit one of our pages that has an embedded YouTube video, YouTube sets at least one cookie that stores your IP address and our URL. If you are logged into your YouTube account, YouTube can usually assign your interactions on our website to your profile using cookies. This includes data such as the duration of your session, bounce rate, approximate location, technical information such as browser type, screen resolution or your internet service provider. Other data may include contact details, any ratings, the sharing of content via social media or adding content to your favourites on YouTube.
If you are not signed in to a Google Account or a YouTube account, Google stores data with a unique identifier associated with your device, browser or app. This way, for example, your preferred language setting is retained. But a lot of interaction data cannot be stored because fewer cookies are set.
In the list below, we show cookies that were set in a browser during a test. On the one hand, we show cookies that are set without being logged into a YouTube account. On the other hand, we show cookies that are set when a user is logged in.
| Cookie | Purposes | Storage period | Recipient |
|---|---|---|---|
|
YSC |
Stores the user ID, stores statistics on your use of YouTube videos |
Session |
Google Ireland Limited |
|
PREF |
Stores the user ID, stores your use of YouTube videos on our website |
8 months |
|
|
GPS |
Stores the user ID, tracks the GPS location |
30 minutes |
|
|
VISITOR_ INFO1_LIVE |
Estimates the range of visitors on our website |
8 months |
|
Other cookies that are set when you are logged into your YouTube account include:
| Cookie | Purposes | Storage period | Recipient |
|---|---|---|---|
|
APISID |
Creates a profile of your interests, displays personalised advertising |
2 years |
Google Ireland Limited |
|
CONSENT |
Stores consent granted to use Google services, distinguishes between users, website security |
19 years |
|
|
HSID |
Creates a profile of your interests, displays personalised advertising |
2 years |
|
|
LOGIN_INFO |
Stores login data |
2 years |
|
|
SAPISID |
Identifies your browser and device, creates a profile of your interests |
2 years |
|
|
SID |
Stores the Google account ID, stores the last time you logged in |
2 years |
|
|
SIDCC |
Stores information about your use of our website, stores information about advertisements you have seen |
3 months |
Content |
How long is the data stored?
The automatic deletion feature introduced in 2019 for location and activity data means that information will be stored for either three or 18 months, depending on your decision, and then it will be deleted.
2.3.2.2.2. YouTube Subscribe Button
We have embedded the YouTube Subscribe button in our website. You can usually recognise the button by the classic YouTube logo. The logo comprises the words “Subscribe” or “YouTube” in white letters against a red background with the white “Play” symbol to the left. However, the button can also be displayed in a different design.
Our YouTube channel always offers you funny, interesting or exciting videos to watch. By clicking on the “Subscribe” button, you can subscribe to our channel directly from our website and do not have to go to the YouTube website. We want to make it as easy as possible for you to access our extensive content. Please note that YouTube may store and process data about you as a result.
If you see an embedded subscription button on our site, YouTube sets at least one cookie. This cookie stores your IP address and our URL. YouTube can also learn information about your browser, your approximate location and your default language in this way. The following four cookies are set even if you are not logged into YouTube:
| Cookie | Purposes | Storage period | Recipient |
|---|---|---|---|
|
YSC |
Stores the user ID, stores statistics on the use of YouTube videos |
Session |
Google Ireland Limited |
|
PREF |
Stores the user ID, stores the use of YouTube videos by visitors to our website |
8 months |
|
|
GPS |
Stores the user ID, tracks the GPS location |
30 minutes |
|
|
VISITOR_ INFO1_LIVE |
Estimates the range of visitors on our website |
8 months |
|
If you are logged into your YouTube account, YouTube can save many of your actions/interactions on our website by using cookies and then assign them to your YouTube account. For example, YouTube receives information about how long you visit our site, which type of browser you are using, which screen resolution you prefer or which actions you perform on the website.
YouTube uses this data on the one hand to improve its own services and offers, and on the other hand it uses the data to provide analyses and statistics for the benefit of advertisers (who use Google Ads).
2.3.2.3. Facebook
On our website we use selected tools provided by Facebook subject to your consent. Facebook is a social media network operated by Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. These tools enable us to provide you and people interested in our products and services with the best possible experience.
What are Facebook Tools?
Among many other products, Facebook also offers “Facebook Business Tools”. This is the official name of Facebook Tools. However, as the term is not very well known, we have decided to simply call them Facebook Tools. They include, among others:
- Facebook Pixel
- Social plugins (such as the “Like” or “Share” button)
- Facebook Login
- Account Kit
- APIs (programming interface)
- SDKs (collection of software development tools)
- Platform integrations
- Plugins
- Codes
- Specifications
- Documentation
- Technologies and services
Facebook uses these tools to extend the services it provides and to obtain information about user activity outside of Facebook.
Why do we use Facebook Tools on our website?
We only want to show our services and products to people who are genuinely interested in them. By using advertisements (Facebook ads), we can reach exactly these people. However, Facebook needs information about people’s needs and wants in order to be able to show them appropriate advertisements. Information about user behaviour (and contact data) on our website is therefore made available to the company. As a result, Facebook collects better user data and can show interested people the appropriate ads about our products or services. The tools consequently make it possible to run tailored advertising campaigns on Facebook.
Facebook calls data about your behaviour on our website “event data”. This data is also used for measurement and analytics services. Facebook can thus create “campaign reports” on our behalf about the impact of our advertising campaigns. Furthermore, analyses provide us with a better insight into how you use our services, website or products. As a result, we use some of these tools to optimise your user experience on our website. For example, social plugins allow you to share content on our site directly on Facebook.
What data is stored when Facebook Tools are used?
Personal data (customer data) may be sent to Facebook as a result of the use of individual Facebook tools. Customer data such as name, address, telephone number and IP address may be sent, depending on which tools are used.
Facebook uses this information to match such data with the data that it itself has about you (if you are a Facebook member). A process known as “hashing” takes place before any customer data is sent to Facebook. This means that a data record of any size is transformed into a string of characters. This also serves the purpose of encrypting data.
“Event data” is also transmitted in addition to contact data. The term “event data” refers to the information that we receive about you on our website. For instance, which sub-pages you visit or which products you buy from us. “Event data” can also be linked to contact data. This enables Facebook to provide better personalised advertising. Facebook deletes the contact data again after the aforementioned matching process.
To optimise the delivery of ads, Facebook only uses event data when it is aggregated with other data (collected by Facebook in other ways). Facebook also uses this event data for security, protection, development and research purposes. Much of this data is transferred to Facebook via cookies. Cookies are small text files used to store data or information in browsers. A different number of cookies are placed in your browser depending on the tools you use and whether or not you are a Facebook member. We go into more detail about individual Facebook cookies in the descriptions of each Facebook tool. General information about the use of Facebook cookies can also be found at https://www.facebook.com/policies/cookies.
Where is the data stored?
When using Facebook services, certain personal data is transmitted to Facebook Ireland Ltd. Facebook has servers all over the world. Most servers, however, are located in the United States.
The data transfer is made on the basis of EU standard contractual clauses. If you would like to learn more about how Facebook uses your data, we recommend you read its data policy, available at https://www.facebook.com/about/privacy/update.
2.3.2.3. Facebook Soziale Plugins
Social Plugins from Facebook are embedded in our website. You can recognise these buttons by the classic Facebook logo, such as the “Like” button (the hand with raised thumb) or by a clear “Facebook plugin” identifier. The most commonly used functions are the well-known “Like” and “Share” buttons.
Facebook offers the following Social Plugins:
- “Save” Button
- Like, Share, Send & Quote
- Page Plugin
- Comments
- Messenger Plugin
- Embedded Posts & Video Player
- Group Plugin
We use the Social Plugins on the one hand to offer you a better user experience on our site, and on the other hand because they allow Facebook to optimise our advertisements. Please visit https://developers.facebook.com/docs/plugins for more information on how each plugin is used.
If you have a Facebook account or have visited facebook.com before, Facebook has already set at least one cookie in your browser. In this case, your browser sends information to Facebook via this cookie as soon as you visit our site or interact with Social Plugins (e.g. the “Like” button).
The information received is deleted or anonymized again within 90 days. According to Facebook, this data includes your IP address, which website you visited, the date, time and other information relating to your browser.
If you are not logged into Facebook or do not have a Facebook account, your browser sends less information to Facebook because you have fewer Facebook cookies. However, data such as your IP address or which website you visit may still be transmitted to Facebook. You can also read how Facebook uses the data in the company’s data policy at https://www.facebook.com/about/privacy/update.
The following cookies are set in your browser if you visit a website with Social Plugins from Facebook:
| Cookie | Purposes | Storage period | Recipient |
|---|---|---|---|
|
dpr |
Functionality of the Social Plugins on our website |
Session |
Facebook Ireland Limited |
|
fr |
Functionality of the Social Plugins on our website |
3 months |
|
These cookies are set even if you are not a Facebook member.
If you are logged into Facebook, you can change your advertising settings yourself by clicking on the following link https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen. If you are not a Facebook user, you can manage your usage-based online advertising at http://www.youronlinechoices.com/de/praferenzmanagement/. You can also deactivate or activate providers there.
If you would like to learn more about Facebook’s data protection, we recommend you read the company’s own data policies, available at https://www.facebook.com/policy.php.
2.3.2.3.2.2. Facebook-Pixel
We use Facebook Pixel from Facebook on our website. For this purpose, we have implemented a code on our website. Facebook Pixel is a snippet of JavaScript code that loads a collection of features enabling Facebook to track your activity on our website if you have come to our website through Facebook Ads. For instance, if you purchase a product on our website, Facebook Pixel is triggered and will store your activity on our website in one or more cookies. These cookies allow Facebook to match your user data (customer data such as IP address, user ID) with your Facebook account data. Facebook then deletes this data again. The data collected is not visible to us and it is only used for the purpose of placing advertisements. If you are a Facebook user and logged in, your visit to our website is automatically assigned to your Facebook user account.
We only want to show our services and products to those people who are genuinely interested in them. By using Facebook Pixel, our ad campaigns can be better adapted to your preferences and interests. In this way, Facebook users (provided they have allowed personalised advertising) are shown relevant advertising. Furthermore, Facebook uses the data collected for analysis purposes and for its own advertisements.
The following cookies are set:
| Cookie | Purposes | Storage period | Recipient |
|---|---|---|---|
|
_fbp |
Displays advertising products |
3 months |
Facebook Ireland Limited |
|
fr |
Functionality of Facebook Pixel |
3 months |
|
|
comment_author _50ae8267e2bdf 1253ec1a5769f4 8e062111635863-3 |
Stores the text and your name when you leave a comment on our website |
12 months |
Content |
|
comment_author _url_50ae8267e 2bdf1253ec1a57 69f48e062 |
Stores the URL of a website that you enter in a text field on our website |
12 months |
Content |
|
comment_author _email_50ae8267e 2bdf1253ec1a5769 f48e062 |
Stores your email address if you provide it on our website |
12 months |
Content |
We have also enabled the Automatic Advanced Matching feature of Facebook Pixel. This Pixel feature enables us to send hashed emails, name, gender, city, state, post code and date of birth or phone number as additional information to Facebook, provided you have made this data available to us. By activating this feature, we are able to tailor advertising campaigns on Facebook even more precisely to people who are interested in our services or products.
If you would like to learn more about Facebook’s data protection, we recommend you read the company’s own data policies, available at https://www.facebook.com/policy.php.
2.3.2.4. LinkedIn
On our website we use social plugins from the social media network LinkedIn, LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, United States, with your consent. The social plugins may be feeds, content sharing or links to our LinkedIn page. The social plugins are clearly marked with the familiar LinkedIn logo and allow, for instance, interesting content to be shared directly via our website. The provider for the European Economic Area and Switzerland is LinkedIn Ireland Unlimited Company, Wilton Place, Dublin, Ireland.
By embedding such plugins, data can be sent to, stored and processed by LinkedIn.
What is LinkedIn?
LinkedIn is the largest social network for business contacts. In contrast to Facebook, for example, the company focuses exclusively on building business contacts. Businesses can use the platform to present services and products and to establish business relationships. Many people also use LinkedIn to look for jobs or to find suitable employees for their own company. The network has over 11 million members in Germany alone. There are about 1.3 million members in Austria.
Why do we use LinkedIn on our website?
We know how busy you are. That is why you are unable to keep track of all your social media channels one by one. Even if, as in our case, it would be beneficial to do so. Because from time to time we post interesting news or reports that are worth sharing. For this reason, we have made it possible on our website for you to share interesting content directly on LinkedIn or to link directly to our LinkedIn page. We see embedded social plugins as an extended service on our website. The data that LinkedIn collects also helps us to show possible advertising campaigns only to people who are interested in our range of products.
What data is stored by LinkedIn?
LinkedIn does not store any personal data merely as a result of the integration of social plugins. LinkedIn refers to this data, which is generated by plugins, as passive impressions. However, when you click on a social plugin, for example to share our content, the platform stores personal data as so-called “active impressions”. And this happens regardless of whether or not you have a LinkedIn account. If you are logged in, the data collected will be assigned to your account.
Your browser establishes a direct connection to the servers operated by LinkedIn when you interact with our plugins. In this way, the company logs various usage data. In addition to your IP address, this may include login data, device information, or information about your internet or mobile network provider. If you access LinkedIn services via your smartphone, your location (after you have allowed this) can also be established. LinkedIn may also share this data in a “hashed” form with third party advertisers. Hashing means that a data record is transformed into a string of characters. As a result, data can be encrypted in such a way that individuals can no longer be identified.
Most data about your user behaviour is stored in cookies. Cookies are small text files that are usually set in your browser. However, LinkedIn may also make use of web beacons, pixel tags, display tags, and other device identifiers.
The following cookies are set without being logged into LinkedIn:
| Cookie | Purposes | Storage period | Recipient |
|---|---|---|---|
|
bcookie |
Stores the browser ID |
2 years |
LinkedIn Corporation |
|
lang |
Stores the language settings |
Session |
|
|
lidc |
Records the way you arrived on LinkedIn and how you navigate through the website there (routing) |
24 hours |
|
|
rtc |
|
2 minutes |
|
|
JSESSIONID |
Maintains anonymous user sessions by the server |
Session |
|
|
bscookie |
Secure browser ID cookie (security cookie) |
2 years |
|
|
fid |
|
7 days |
|
LinkedIn also works together with third party providers and uses the Google Analytics cookies _ga and _gat.
How long and where will the data be stored?
When using LinkedIn services, personal data is transmitted to the LinkedIn Corporation in the United States. The data is stored on various servers in the United States and in Europe. The data transfer is made on the basis of EU standard contractual clauses. You can learn more about the data processing of the social media network LinkedIn at https://www.linkedin.com/legal/privacy-policy.
You have the right to access and also delete your personal data at any time. You can manage, change and delete your data in your LinkedIn account. In addition, you can also request a copy of your personal data from LinkedIn.
2.3.2.5. WP Statistics
On our website we use the analytics plugin WP Statistics subject to your consent. This plugin was developed by Veronalabs (5460 W Main St, Verona, New York 13478, United States), an American software company. This plugin provides us with basic statistics on how you as a user use our website. In this privacy policy, we go into more detail about the analysis tool and show you which data is stored where and for how long.
What is WP Statistics?
This plugin is analysis software designed specifically for websites that use the WordPress content management system. By using WordPress, we can edit our website easily even without having any programming skills. WP Statistics is able to collect data about how long you stay on our website, which sub-pages you visit, how many visitors are on the website or which website you came to us from. WP Statistics does not set any cookies and you cannot be identified as an individual by the data that is collected.
Why do we use WP Statistics?
WP Statistics provides us with simple statistics that help make our website better and more interesting for you. Our website and the content, products and/or services offered on it should meet your demands and wishes as much as possible. It goes without saying that to achieve this goal we need to know where to make improvements and changes. The statistics we receive help us get one step closer to achieving this goal.
If you would like to learn more about WP Analytics, we encourage you to read their privacy policy, available at https://wp-statistics.com/privacy-and-policy/. Your data is treated very carefully given that the plugin does not use cookies and the data, that is collected for statistical analysis, is stored locally on the web server.
What data is stored when WP is used?
No cookies are set by WP Statistics and the data collected only generates anonymized statistics about the use of our website. WP Statistics uses an IP anonymization function.
Visitors’ data is collected by WP Statistics when your web browser makes a connection to our web server. This data is stored in our database on our server. This includes for example:
- the address (URL) of the website you retrieved
- browser and browser version
- the operating system used
- the address (URL) of the page you visited previously
- the host name and IP address of the device from which access is made
- date and time
- information on the country/city
- number of visitors who come from a search machine
- duration of the visit to the website
- clicks on the website
The data is passed to the third parties.
How long and where will the data be stored?
All data is stored locally on our web server. Therefore, no personal data is processed outside of the EEA.
The data is stored on our web server until we no longer need it for the purposes listed above.
Alle Daten werden lokal auf unserem Webserver gespeichert. Es werden daher keine personenbezogenen Daten außerhalb des EWR verarbeitet.
Die Daten werden solange auf unserem Webserver gespeichert, bis sie für die oben angeführten Zwecke nicht mehr benötigt werden.
2.3.2.6. Whatchado
We integrate services from whatchado GmbH, Mariahilfer Straße 103/4/66, 1060 Vienna, Austria (“whatchado”) on our website, provided that you have given us your consent to do so. Whatchado is a career platform that connects entrepreneurs with potential applicants.
Why do we use Whatchado on our website?
With your consent, we embed videos of our company profile from the whatchado career platform on our website to give our website a professional design and look.
What data is processed when using whatchado?
In order to be able to embed videos from whatchado, we enable whatchado to collect connection data: If you visit a subpage of our website on which videos from whatchado are embedded, your web browser automatically downloads the respective video from the whatchado platform. To make this possible, connection data is transmitted to whatchado, and as a result of this whatchado is informed that you have visited our website and the specific sub-page. This happens regardless of whether you click on the whatchado video or not. If you are logged in to whatchado while visiting our website, this data will be assigned to your user account.
The integration does not contain a tracking code nor are cookies set.
How long is the data stored?
As a general rule, the data is stored by whatchado until the user account is deleted and for even longer if there are legitimate interests in retaining the data.
If you do not give your consent for the use of whatchado or subsequently withdraw your consent, this will only result in videos from whatchado not being made available to you on our website.
For more information on data processing by whatchado, please see whatchado’s privacy policy, available at https://www.whatchado.com/en/terms/users/.
2.3.2.7. Newslwtter
You will receive the TSA newsletter because we stored your contact information as a business partner in our CRM System. In order to be able to use the information offered by Traktionssysteme Austria via e-mail (newsletter), we need your first name, last name and e-mail address.
The data disclosed in the context of the business relationship with TSA will be used exclusively for our own advertising purposes and will not be disclosed to third parties. There is always the possibility of revocation and thus unsubscribing from the newsletter. In addition, it is possible at any time to unsubscribe from the newsletter for the future via a special unsubscribe link at the end of each newsletter.
3. Data security
We are particularly aware of the need to protect data. For this reason, we have taken comprehensive technical and organizational measures to ensure that your data is secure with us. For instance, we use https to transmit encrypted data that cannot be intercepted on the internet (data protection by design, as provided for in Article 25(1) GDPR). We can ensure the protection of confidential data by using TLS (Transport Layer Security), an encryption protocol for secure data transmission on the internet. You can recognize the use of this method of secure data transmission by the small lock symbol at the top left of the browser and the use of the https (instead of http) as part of our internet address.
4. Your rights
You are granted the following rights in accordance with the provisions of the GDPR and the Austrian Data Protection Act:
- Right of access
You have the right to obtain confirmation as to whether we are processing personal data concerning you. Where that is the case, you have a right to access this data. No right of access exists pursuant to Section 4 para. 6 of the Data Protection Act 2018 if the provision of access poses a risk to commercial or business secrets.
- Right to erasure
You have a right to obtain the erasure of your personal data. We will erase your data to the extent required by law.
However, no such right to erasure exists, inter alia, to the extent that the processing is necessary for compliance with a legal obligation or for the establishment, exercise or defence of legal claims.
- Right to restriction of processing
In certain cases, you have the right to request that we restrict the use of your personal data (without erasing it).
- Right to rectification
In the event that we process data relating to you that is inaccurate or incomplete, you have the right to obtain the rectification of inaccurate data or to have incomplete data completed.
- Right to revocation of consent
Where we process your personal data with your consent, you have the right to revoke your consent at any time. However, this does not affect the lawfulness of the processing of data conducted up until the time of revocation.
- Right to object
If we process your data on the basis of our overriding legitimate interests, you have the right to object, on grounds relating to your particular situation, at any time to the processing of such data or to profiling based on such processing. In such a case, we will no longer process the personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms or for the establishment, exercise or defence of legal claims.
Furthermore, you have the right to object if you receive direct marketing from us and no longer wish to receive it in future. In this case, we will no longer process your personal data for the purposes of direct marketing.
- Right to data portability
If we process your data with your consent or on the basis of a contract concluded with you, you have the right to receive the data concerning you, which you have provided to us, in a structured, commonly used and machine-readable format or to have us transmit the data directly to another controller, where this is technically feasible.
You can exercise these rights by contacting us using the contact details provided in section 1. above.
If you believe that the processing of your data infringes data protection legislation or that your data protection rights have been violated in any other way, please contact us using the contact details provided above. In addition, you can lodge a complaint with the Data Protection Authority (https://www.dsb.gv.at/).
(Version dated: 8 April 2021)
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Source: Created with the Data Protection Generator by AdSimple
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