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Long-Life Value Service

Best service for guaranteed value. For the lifetime of a vehicle.


Mobility today changes at great speed. At TSA, we believe that sustainable value retention is more important than ever. Therefore, our understanding of an all-encompassing service across the entire product lifecycle comprises smart maintenance and service concepts including spare parts management, guaranteed lead times, comprehensive diagnosis reports on the technical condition of the drive, and innovative upgrades. At TSA we call this: Long-Life Value Service.

We know motors and gearboxes. And our unique service range ensures that our products fulfil their function in an optimal way throughout their lifecycle.

The three TSA service pillars
TSA stands for reliability, availability, maintenance friendliness and safety. Service at TSA comprises more than just maintenance and repair. We have made it our business to satisfy our customers by providing exceptional services. You too can profit from our three service pillars:

AVAILABILITY OF EXCHANGE MOTORS:
If required, we provide you with an exchange engine that suits your situation, keeping disruptions at a minimum.

COMPREHENSIVE FUNCTION TESTS AND PRODUCTION TESTING:
All tests and testing situations take place in-house. As manufacturers, we know what matters.

ORIGINAL MANUFACTURER’S WARRANTY:
As experienced experts, you can rely on our services for which we take on the relevant warranties – covering the entire motor.


SERVICE PACKAGES & CONTRACTS


Put your money on prevention. Regular service intervals ensure that your vehicle is always state-of-the-art while you save costs and can plan your dates well enough in advance. Our individual packages and contract offers allow us to find the right solution for every type of application.

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MAINTENANCE & REVISION


Bank on engineering experts. Thanks to many years of experience and extensive know-how, we guarantee maintenance and revision works of the highest quality. We also provide you with original manufacturer’s warranties that cover the entire motor.

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DELIVERY OF SPARE PARTS


Every motor unit is only as good as the sum of its parts. That’s why we use spare parts in original quality and set the highest processing standards. Smart logistics concepts allow us to keep your costs as low as possible.

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UPGRADE & MODERNISATION


Technical developments are subject to constant change. Many years of engineering experience as well as continuous research and development enable us to always obtain the best possible solution for your requirement. This means that we don’t just exchange or repair components but always offer you the most up-to-date solution. This applies to our own products as well as to products of other manufacturers (multi-brand service). We pride ourselves in being able to produce successful feasibility studies.

TECHNICAL SUPPORT & MULTI-BRAND SERVICE


Our employees know what you want. For over 60 years we have been manufacturing traction drives at the former Brown Boveri plant in Wiener Neudorf by combining the technology of the three long-standing companies BBC, ABB and Elin. This provides us with a wide spectrum of experience and competence, which enables us to offer our customers in-depth knowledge as a single solutions provider, both for our own motors and for products of other manufacturers (multi-brand service).

PRACTICAL AND THEORETICAL TRAINING & DOCUMENTATION


We consider ourselves a partner to our customers, which is why we share our knowledge by familiarising them with our products and processes as best as possible. Profit from our experience and our know-how, and use these basics to maintain the value of your vehicle throughout its lifecycle. We offer practical and theoretical trainings and, of course, supply you with a detailed documentation of all required and desired process steps.

REPAIRS


In the event of damage, we stand by your side. We attend to your concerns in a fast, competent and flexible manner, making sure that your product is ready for operation as fast as possible. Our experienced technicians work with original spare parts, retaining the value of your vehicle. In the event of repair, we provide you with an exchange motor, if required.

HOTLINE & E-MAIL


We are available for your queries around the clock, seven days a week. Experienced technicians attend to your concerns and make sure you receive the best possible assistance.

Long-Life Value Service hotline:
tel.: +43 2236 8118-111
e-mail:











MOBILE SERVICES


If requested, we can carry out many of our services even worldwide – right there where you need us. Our mobile and flexible workplace – including workshop, warehouse and office – ensures optimal quality of maintenance and service, delivering best TSA quality to you on-site.


BENEFITS

One single solutions provider, many advantages


Many offer maintenance and repair, but only TSA’s Long-Life Value Service offers convincing advantages that guarantee value retention.
  • Preventive maintenance and service offers minimise risks and ensure better availability
  • Individual and flexible packages for your special requirements and needs, resulting in precise cost calculations for you
  • Personal and individual customer services worldwide
  • One single solutions provider. We know our customers, which allows us to offer you a solution that contributes to retaining the value of your vehicle
  • Long operational life of your vehicles
  • Highest possible security against failures through preventive maintenance
  • Long operation intervals and minimum downtime reduced to planned maintenance activities
  • Value retention of your vehicles

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Service Network

Long-Life Value Service is our claim. And your sustainable advantage.


We work globally, moving rail vehicles and buses around the world. Our technology is used successfully on all continents. Wherever your requirements may be, we think and act globally: Innovative. Independent. Impassioned. This always results in quality and technical advance in rail vehicles and buses all over the world. With our Long-Life Value Service, we offer you and your vehicles sustainable value retention, and our many years of expertise ensure that today itself you are ready to meet tomorrow’s challenges. That’s our promise to you.